These Terms and Conditions (hereinafter referred to as “Terms”) govern your use of our Website and services. By accessing or using the Website, you agree to comply with and be legally bound by these Terms. If you do not agree with these Terms, please do not use the Website.

Online Booking

When you book online with Tournivo or any of its affiliated websites, you will be required to enter details regarding the lead passenger, such as name, telephone number, and email address. Additionally, you will need to provide the names and dates of birth of all traveling passengers. We use this information to process your booking. Your name and travel details will be shared with the airline and other service providers necessary to complete your booking. Please note that your information may be shared with government organizations as required by law.

Payment Details

As part of the booking process, we collect your payment details, including credit or debit card information. Tournivo will only use this information to process payments for services rendered. Once the transaction is completed, your card details are securely deleted from our servers.

We may occasionally contact you via telephone to verify your payment details. Tournivo will never request your payment information via email, and we strongly advise against sharing such information via email. Please use our secure payment portal for all transactions.

Collection of Personal Information

All personal information submitted to us is protected using Secure Socket Layer (SSL) technology, ensuring safe transmission. Your data is stored on secure servers protected by firewalls and backed up regularly.

You may contact us at support@tournivo.com to inquire about the details we hold about you.

Use of Personal Information

The personal information you provide via our website may be used for the following purposes:

• To improve your browsing experience by personalizing the website.
• To enable the use of services available on the website.
• To provide you with travel services purchased through our site.
• To send you statements, invoices, and payment receipts.
• To send email notifications you have specifically requested.
• To send newsletters, offers, and updates related to our services (you may unsubscribe at any time).
• To respond to inquiries and complaints.
• To maintain website security and prevent fraud.

We will not share your personal information with third parties unless we have your explicit consent or it is necessary to fulfill your booking.

Email Alerts

Tournivo offers an opt-in email alert service. By subscribing, you agree to receive marketing communications about our services, offers, and promotions. Your email address will only be used for this purpose and will not be shared with third parties.

You can unsubscribe at any time by contacting us at support@tournivo.com. If you encounter issues unsubscribing, please email support@tournivo.com, specifying the email address to be removed from our mailing list.

Security of Personal Information

We take appropriate technical and organizational measures to safeguard your personal information from unauthorized access, misuse, or alteration.

• All personal information submitted online is encrypted using SSL technology.
• Our servers are protected by firewalls and industry-standard security protocols.

Please note that while we strive to protect your data, we cannot guarantee the security of information transmitted over the internet. You are responsible for keeping your login details confidential.

Cookies

Cookies are small data files stored by your browser to enhance your browsing experience. Tournivo uses both session and persistent cookies for the following purposes:

• To track your navigation on our website.
• To keep track of items in your booking cart.
• To prevent fraud and improve security.

You can manage or disable cookies through your browser settings. However, disabling cookies may affect your experience on our website.

Logging

We use Google Analytics to monitor website traffic and improve our services. The information collected includes:

• Visitor numbers and browsing behavior.
• Site performance and campaign effectiveness.
• Popular destinations and services.

Links to Other Websites

Our website may contain links to external websites for your convenience. Please note that we do not have control over these websites, and this Privacy Policy does not apply to them. We recommend reading the privacy policies of any linked sites before providing personal information.

Data Protection

In compliance with the General Data Protection Regulation (GDPR), Tournivo ensures that your personal data is handled transparently and securely. You have the right to:

• Request a copy of the information we hold about you.
• Request correction or deletion of your data.
• Restrict or object to the processing of your personal information.

To exercise these rights, please contact us at support@tournivo.com.

Enquiries, Contact Us, and Feedback

If you have any questions, concerns, or complaints regarding our Privacy Policy or your data, please reach out to us:

• Email: inquire@tournivo.com
• Telephone: +91 9559142231

We aim to respond to all inquiries within 30 days.

Policy Amendments

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to periodically review this page to stay informed about how we protect your information.

By continuing to use our website, you acknowledge and accept any changes to this Privacy Policy.